- How long do acclimate my new coral?
Float your coral for 30 minutes then over the next 30 minutes drip acclimate before placing it in your tank. If you have any question don't hesitate to contact us.
- When will my order ship?
- You will be contacted within 24 hours to find out what day is best for you to receive your order. I ship Monday - Wednesday. If you have not heard anything in 24 hours please contact me by calling or texting 586.747.2945 I will get back ASAP.
- What if my order is Dead on Arrival?
In this unfortunate instance take pictures and contact us within 2 hours of arrival. We will either refund those items or reship that part of your order(will be our choice depending on the situation)
- Can I pick the items up locally if I don't want to pay shipping?
Absolutely I am located at
47150 Liberty Bell East
Macomb, MI 48044
(21 and Garfield area)
please use coupon code "LOCAL" to remove all shipping charges. You can call or text me to figure out the best pickup time. Most orders can be picked up within 24 hours some withing 1 hour if I am home. I have a full time job but can work with you to find a good time to pickup most days of the week.
- If I placed an order and it hasn't shipped yet can I add to my order?
Absolutely, just place an additional order and use coupon code "LOCAL" this will remove the shipping charges you would have already paid on your first order.
- Is there a box charge?
Nope, the shipping charge includes any boxes, heat packs, cold packs or filler material as needed. You can order as much as you like if I need to use multiple boxes there is NO extra charge.